For case managers, support coordinators, GPs and families

Refer a client in two minutes

Use the form below or email the details to hello@stepup-rehab.com.au. We respond to every referral within one business day and can usually offer a first visit within the week, subject to location and availability.

How it works

From referral to first visit

Send the referral

Complete the form below or email us the client's details. We confirm receipt and check the suburb is within our service area.

We contact the client

We phone the client or their family to introduce the service, in English, Cantonese or Mandarin, and book the first visit.

Assessment and reporting

Initial assessment in the home, then a written summary with recommended frequency and goals sent to the referrer.

Referral form

Client referral

Your name

Organisation (if any)

Your email

Your phone

Client name

Client date of birth (optional)

Client suburb

Client or family phone

Funding type

Service requested

Reason for referral and relevant background

Please do not include sensitive health documents in this form. We will request any reports securely after receiving your referral.

Prefer email or phone?

Email referrals to
hello@stepup-rehab.com.au

Or call
0410 039 703

We respond within one business day.

What to include in an email referral

Client name, DOB and suburb
Contact number for client or family
Funding type and, for NDIS, the plan manager details
Reason for referral and goals
Preferred language, if relevant
Any access or safety notes for home visits